Website Accessibility Statement
Introduction
Lorraine Cochran-Johnson is committed to ensuring this website is accessible to all visitors, including individuals with disabilities. We believe every resident deserves equal access to information, services, and resources online.
We are actively working to improve the user experience for everyone and apply recognized accessibility standards across this website.
Our Accessibility Standard
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible for people who use assistive technologies such as screen readers, voice recognition software, keyboard navigation, and magnification tools.
Accessibility Features on This Website
This website includes ongoing improvements designed to support accessibility and usability, including:
- Clear page structure and heading hierarchy
- Keyboard-friendly navigation
- Improved color contrast and text readability
- Descriptive text alternatives for images where appropriate
- Accessible forms with labels and instructions
- Responsive design for mobile and zoom support
An accessibility support tool has also been enabled to allow visitors to customize their experience by adjusting text size, spacing, contrast, and readability settings.
Our Commitment to Continuous Improvement
Accessibility is an ongoing process. We regularly review and improve the website to identify and remove accessibility barriers and ensure new content follows accessibility best practices.Known Limitations
While we strive to ensure accessibility, some content may not yet be fully accessible, including:
- Older documents created before accessibility standards were implemented
- Third-party tools or embedded content that we do not fully control
We are committed to addressing accessibility issues as they are identified.
Need Help or Want to Report an Issue?
If you experience difficulty accessing any part of this website or need information in an alternative format, we want to help.
Contact Information
CEO Lorraine Cochran-Johnson
1300 Commerce Drive
Decatur, GA 30030
Phone: 404-371-2000
Email: 311CCC@dekalbcountyga.gov
When contacting us, please include the page URL, a description of the issue, and the device and browser you were using. We will make every reasonable effort to respond promptly and provide the information you need.Third-Party Content
Some website features may be provided by third-party platforms such as embedded videos, maps, or donation tools. While we encourage accessibility from these providers, we cannot guarantee the accessibility of third-party services. We will work to provide alternative access whenever possible.
Last Updated
February 24, 2026